Front Desk Assistant - Premium Administrative Support Role

Join Daiman Development Berhad as a Front Desk Assistant in the vibrant heart of Bali! This is your opportunity to play a pivotal role in ensuring seamless daily operations by supporting the Manager in organizing, supervising, and executing front office duties. In this dynamic role, you'll be the backbone of our operations, handling everything from guest check-ins and check-outs to managing reservations and coordinating with various departments. Based in Kuta, Bali, you'll be part of a team that thrives in a fast-paced environment, where your efficiency and attention to detail will make a significant impact.

At Daiman Development Berhad, we are committed to providing exceptional service and creating memorable experiences for our guests. As a Front Desk Assistant, you'll have the chance to contribute to our mission by ensuring that every interaction is smooth and professional. This role offers a unique blend of administrative tasks and customer service, making it an ideal position for someone looking to grow within the hospitality industry.

In this role, you will be responsible for managing the front desk operations, including handling guest inquiries, processing payments, and maintaining accurate records. You will also work closely with the housekeeping and maintenance teams to ensure that guest rooms are ready for check-in and that any issues are promptly addressed. With your strong organizational skills and ability to multitask, you will be a key player in maintaining the high standards of service that our guests expect.

📋 Tanggung Jawab Pekerjaan

• Manage front desk operations, including guest check-ins and check-outs
• Handle guest inquiries and provide excellent customer service
• Process payments and maintain accurate financial records
• Coordinate with housekeeping and maintenance teams to ensure guest rooms are ready
• Manage reservations and booking requests
• Maintain a clean and organized front desk area
• Assist with inventory management and ordering supplies
• Ensure compliance with hotel policies and procedures

🎓 Kualifikasi & Syarat

• Minimum 1 year of experience in a front desk or administrative role in the hospitality industry
• Familiarity with hotel management software such as PMS (Property Management System)
• Excellent communication and interpersonal skills
• Strong organizational and multitasking abilities
• Proficiency in English, both written and spoken
• Ability to work in a fast-paced environment and meet tight deadlines
• Basic knowledge of Indonesian language is a plus
• High school diploma or equivalent

🛠️ Keahlian

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